Our competencies

Afrikan Experience Safaris complies with the stringent standards demanded by the industry worldwide. We dedicate our efforts to a single-minded policy-create the most effective and distinct corporate travel solutions for our clients. Among our key competencies upon which we leverage to deliver our promises are:

e Travel policy consultation, implementation, and monitoring: African Experience Safaris evaluates and benchmarks your current policy or assists you with the development of a new policy to ensure you are getting the "best value" by evaluating current cost management strategies, identifying missed savings opportunities and develop an effective travel policy that can be maintained and meets your company needs with input from finance, human resources, travelers, and travel coordinators using your travel manager objective, we maintain and update traveler profiles and recommended policy adjustments based on travel industry trends.

e Supplier negotiation: Afrikan Experience Safaris will watch increasingly complex pricing and supplier inventory management practices for cost reduction opportunities by applying our consulting and purchasing expertise to target the program, policies, and procedures that will maximize your saving by: ⦁ Recommending the optimum supplier mix and focused spending ⦁ Regular reviewing of the supplier programs

e Management information report: we will analyse your management information needs and provide you with alternatives that minimize costs and maximize choice and values. We will review past and potential spending patterns and identify suppliers and products that provide further savings. From this analysis, we shall provide you with such reports as travel spend per airline and person, savings and refund reports etc. These timely meaningful management reports will drive good decision-making and support cost management goals that ensure your information requirements are documented, secured, and current.

e Lowest fare technologies: we will ensure your lowest possible fares by using robotic software that is able to access the best fares through a variety of sources, including the conventional GDS web fares searcher software.

e Guaranteed customer care program: we ensure you of our commitment to your account, we ensure you the full attention of a dedicated, focused business team that depends on your continued satisfaction we will assign you to a dedicated, experienced account manager who will provide you with personalized support. We do regular quality surveys, evaluations, and reviews, to ensure that nothing is left to chance as far as delivering our promise is concerned. In addition, we will train our staff to create the optimum working partnership: we also intervene on behalf to resolve issues and complaints with suppliers.

e Quality assurance: providing completely accurate travel reservations is fundamental to our business. All our reservations are subject to our multi­ point quality assurance check and reconfirmed with our client email, and fax prior to documentation. Our standard is to have reservations 100% error-free.